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GU

GU

GU

An interactive learning platform to preserve traditional Chinese music heritage.

An interactive learning platform to preserve traditional Chinese music heritage.

An interactive learning platform to preserve traditional Chinese music heritage.

Go back

Gu

Gu

An interactive learning platform to preserve traditional Chinese music heritage.

An interactive learning platform to preserve traditional Chinese music heritage.

Introduction

Introduction

Introduction

Gu is an educational platform that helps preserve Zhongruan through an online learning platform that provides resources and interactive learning experiences. The project aims to follow a design flow and discover a solution through research and tests.

PROJECT TYPE

PROJECT TYPE

MSc coursework project

MSc coursework project

TIMELINE

TIMELINE

Sep 2022 - Jan 2023 (4 months)

Sep 2022 - Jan 2023 (4 months)

TOOL

TOOL

Figma, Miro, After Effects

Figma, Miro, After Effects

CHALLENGE

CHALLENGE

  • Decline in the popularity of Zhongruan

  • The lack of teaching resources makes it hard for the next generation to preserve

  • Limited access to resources overseas

  • Decline in the popularity of Zhongruan

  • The lack of teaching resources makes it hard for the next generation to preserve

  • Limited access to resources overseas

GOAL

GOAL

  • Provide easy access to Zhongruan resources

  • Offer interactive learning experiences

  • Expand the market to reach new audiences globally

  • Provide easy access to Zhongruan resources

  • Offer interactive learning experiences

  • Expand the market to reach new audiences globally

Process Overview

Process Overview

User Interview

User Interview

UNDERSTANDING USER NEEDS AND PAINPOINTS

Interview with 7 individuals and survey respondents share their experience learning a musical instrument

I conducted surveys to look at the demographics and concerns of learning a new musical instrument. I also dug deeper into the challenging part of music teaching through interviews.

UNDERSTANDING USER NEEDS AND PAINPOINTS

Interview with 7 individuals and survey respondents share their experience learning a musical instrument

I conducted surveys to look at the demographics and concerns of learning a new musical instrument. I also dug deeper into the challenging part of music teaching through interviews.

KEY INSIGHTS

Insights about learning needs and challenges in musical instrument education

KEY INSIGHTS

Insights about learning needs and challenges in musical instrument education

Define

Define

DEFINING PERSONAS & GOALS

Grouping key insights into 2 personas with distinct learning needs

DEFINING PERSONAS & GOALS

Grouping key insights into 2 personas with distinct learning needs

DEFINING DESIGN GOALS

Mapping out 4 major design goals with user story to focus on the design stage

DEFINING DESIGN GOALS

Mapping out 4 major design goals with user story to focus on the design stage

I gained insights that helped to change the design direction of research. I can identify top solutions that meet user needs with User Stories at this stage.

User story

I gained insights that helped to change the design direction of research. I can identify top solutions that meet user needs with User Stories at this stage.

User story

Design Goals:

Design Goals:

Ideation

Ideation

BRAINSTORMING NEW SOLUTIONS

BRAINSTORMING NEW SOLUTIONS

Creating HMW questions focusing on providing personalized feedback and integrating feedback mechanism

I created 2 HMW questions to explore in the ideate stage, as I'm unsure how to give active feedback through self-learning after mapping out the design goals.

Creating HMW questions focusing on providing personalized feedback and integrating feedback mechanism

I created 2 HMW questions to explore in the ideate stage, as I'm unsure how to give active feedback through self-learning after mapping out the design goals.

Using Rapid Idea Generation to generate ideas on the 2 HMW questions

Using Rapid Idea Generation to generate ideas on the 2 HMW questions

Design ideation idea dump

Design ideation idea dump

GENERATING NEW FOCUSES

New idea: Emerging with technology to improve the overall learning experience

After generating a few ideas during the ideation phase, I conducted further research on technologies used in the market, which narrowed down to the features:

Design

Design

SYSTEM ARCHITECTURE

Considering our persona directed a user flow focusing on the learning process

I created a user flow that caters to learning preferences and allows users to receive feedback.

SYSTEM ARCHITECTURE

Considering our persona directed a user flow focusing on the learning process

I created a user flow that caters to learning preferences and allows users to receive feedback.

WIREFRAMING THE BASIC USER JOURNEY

WIREFRAMING THE BASIC USER JOURNEY

Prioritizing features after testing the wireframe

I created a wireframe to outline the user journey and structure. I conducted a simple test to identify any usability issues, and here are some suggestions collected from users:

A search function will be useful for songs

My supervisor recommended adding market, revenue, and event features to the app to cater to its educational focus and market aspect

Prioritizing features after testing the wireframe

I created a wireframe to outline the user journey and structure. I conducted a simple test to identify any usability issues, and here are some suggestions collected from users:

  • A search function will be useful for songs

  • My supervisor recommended adding market, revenue, and event features to the app to cater to its educational focus and market aspect

Focusing on tutorials & providing feedback and adjusting the design focus

To prioritize the app's most important features, I utilized NUF testing and the Moscow method based on insights collected from interviews and surveys. The following features have the highest priority:

Focusing on tutorials & providing feedback and adjusting the design focus

To prioritize the app's most important features, I utilized NUF testing and the Moscow method based on insights collected from interviews and surveys. The following features have the highest priority:

STYLE GUIDE

STYLE GUIDE

Unifying the overall style

Unifying the overall style

Accessibility setting for users

Accessibility setting for users

The Final Solution

The Final Solution

Tailored courses by difficulties and tutorials

Tailored courses by difficulties and tutorials

Planning a well-structured learning plan can be a challenging aspect of self-education. Courses are arranged in levels of difficulty, 3 types of courses are provided:

Planning a well-structured learning plan can be a challenging aspect of self-education. Courses are arranged in levels of difficulty, 3 types of courses are provided:

Learning techniques from song

Some users prefer to learn through songs. There are Practice, challenges and review modes, to practice playing songs.

Learning techniques from song

Some users prefer to learn through songs. There are Practice, challenges and review modes, to practice playing songs.

Practice with song

Practice with song

Users can get familiar with the music piece and improve their skills.

Users can get familiar with the music piece and improve their skills.

Challenge & receive feedback

From the interview session, receiving feedback and personalised suggestions could improve the self-learning progress.

Challenge & receive feedback

From the interview session, receiving feedback and personalised suggestions could improve the self-learning progress.

Review your previous performance

As mentioned in the research stage, feedback is essential when learning, there are reviews given in different parts.

Review your previous performance

As mentioned in the research stage, feedback is essential when learning, there are reviews given in different parts.

Testing

Testing

ITERATION FOR 5 ACT INTERVIEW TESTS

6 rounds of moderated test iterations that help improve navigation & design

I have received positive feedback. All participants were able to complete all tasks assigned to them. I have decided to focus on the high-level feedback for the next iteration of the app:

ITERATION FOR 5 ACT INTERVIEW TESTS

6 rounds of moderated test iterations that help improve navigation & design

I have received positive feedback. All participants were able to complete all tasks assigned to them. I have decided to focus on the high-level feedback for the next iteration of the app:

Adding short intro text

Adding intro text can help users receive an overview of the course. They could choose or skip the course that they are interested in.

Adding short intro text

Adding intro text can help users receive an overview of the course. They could choose or skip the course that they are interested in.

Adding Rewards on menu navigation

Adding Rewards on menu navigation

Participants found the rewards section difficult to navigate in their profile, so adding it to the menu improved navigation.

Participants found the rewards section difficult to navigate in their profile, so adding it to the menu improved navigation.

Adding song history

Adding song history

Participants suggested adding a history section to make it easier to locate and review previously played songs.

Participants suggested adding a history section to make it easier to locate and review previously played songs.

Project Takeaways

Project Takeaways

Users provide solutions

Users provide solutions

I experience uncertainty during the process, but user research helps me find answers. I will focus more time on conducting workshops during the development stage.

I experience uncertainty during the process, but user research helps me find answers. I will focus more time on conducting workshops during the development stage.

Quality over quantity

Quality over quantity

When I meet with research participants, I often get the same responses. So. I realize I should move on to the next stage if there are no new insights.

When I meet with research participants, I often get the same responses. So. I realize I should move on to the next stage if there are no new insights.

Thank you for reading

Thank you for reading

Thank you for reading

Thank you for reading

Ingrid C.

Phone

Email

+44 7594611630

cheungingrid33@gmail.com

Ingrid C.

Phone

Email

+44 7594611630

cheungingrid33@gmail.com

Ingrid C.

Phone

Email

+44 7594611630

cheungingrid33@gmail.com

Ingrid C.

Phone

Email

+44 7594611630

cheungingrid33@gmail.com